Faq

Yura Rugs is a luxury rug house specializing in exceptional, handcrafted rugs created with traditional craftsmanship and contemporary design. Each piece is made with meticulous attention to detail and is designed to become a distinctive part of your space.

Yes. Our rugs are handcrafted by skilled artisans using traditional techniques. Depending on the design, construction can include hand-knotting and other specialised artisanal methods.

Yes. Every Yura Rug is 1 of 1 in the entire world. Each rug is individually crafted, and once a piece is sold, the exact same rug cannot be recreated.

Because our rugs are handmade, subtle variations in colour, texture, knotting and finish are natural. These characteristics are not imperfections—they are part of what makes a handcrafted rug unique.

We work with premium natural fibres including wool and silk, depending on the design and desired finish. Each material is selected for its texture, durability, lustre and overall character.

We offer rugs made using traditional dyeing techniques, including vegetable and natural dyes, depending on the collection and design.

The time required depends on the size, complexity, knot density, materials and design. Bespoke and highly intricate pieces can take several months to create. We believe exceptional craftsmanship cannot be rushed.

A handmade rug represents hundreds or even thousands of hours of skilled craftsmanship. The quality of materials, knot density, artistry, finishing and time invested all contribute to its value. A Yura Rug is created as a collectible piece rather than simply a floor covering.

Yes. We offer bespoke rug services where dimensions, colours, materials, patterns and other design elements can be developed specifically for your project.

Our design team can work with references and inspiration images to understand the desired aesthetic. However, recreating an existing rug exactly may not always be possible, particularly when the reference involves a different construction, material or technique.

Bespoke rugs require additional design and production time. Depending on the complexity of the piece, production can take several months. Your Yura Rugs representative will provide an estimated timeline before production begins.

Yes. Bespoke rugs can be created according to the dimensions required for your space, subject to the technical possibilities of the chosen construction.

You can enquire about any rug through our website or contact our team directly. We will assist you with availability, dimensions, materials, pricing, shipping and any other requirements.

Yes. Depending on your location, we can arrange a viewing through our showroom, representatives or other available options. Please contact our team for assistance.

Absolutely. We understand that purchasing a luxury rug is an important decision. Our team can provide additional photographs, videos, close-ups and details of the rug whenever available.

For certain bespoke projects, material, colour or design samples may be available. Our team can advise you based on your specific project.

We make every effort to represent our rugs accurately. However, photography, lighting and screen settings can affect how colours appear. Since our rugs are handmade, natural variations in colour and texture are also expected.

Regular, gentle maintenance is essential. Vacuum your rug carefully using an appropriate setting and avoid aggressive brushing. Rotate the rug periodically to help distribute wear evenly.

Some natural shedding can occur, particularly with new wool rugs. This is generally normal and tends to reduce over time with regular, gentle vacuuming.

Yes, but use it carefully and follow the care recommendations provided with your rug. Avoid aggressive rotating brushes or settings that may damage delicate fibres.

Yes. However, professional cleaning by a specialist experienced in luxury handmade rugs is recommended. Certain silk, antique or naturally dyed rugs may require specialised treatment.

Act quickly. Gently blot the spill with a clean, absorbent cloth and avoid rubbing the affected area. For significant spills or delicate materials, contact a professional rug-care specialist.

Yes. Yura Rugs works with clients internationally and can assist with shipping arrangements based on the destination.

Luxury handmade rugs are carefully prepared and securely packaged to protect them during transportation. Specific packaging methods may vary depending on the rug and destination.

Installation and placement assistance may be available depending on your location and project requirements. Please speak with our team when placing your order.

Delivery timelines depend on the rug’s availability, destination, shipping method and customs procedures. Our team will provide an estimated delivery timeline for your order.

Where applicable, we can provide details about the rug’s materials, construction, dimensions and provenance. Please speak with our team regarding documentation available for your specific piece.

A finely crafted rug can have lasting artistic and material value, particularly when made from exceptional materials and craftsmanship. At Yura Rugs, our focus is on creating pieces that can be appreciated for generations.

Because we believe a rug should be more than something that fills a room. It should have character, craftsmanship and individuality. Every Yura Rug is created as a distinctive piece, combining traditional artisanal techniques with refined contemporary design.

Yes. We work closely with architects, interior designers and design studios on residential, hospitality and commercial projects.

Yes. We can work with designers and project teams to develop rugs according to specific dimensions, design requirements, materials and project timelines.

Yes. Our team can share our latest collections and available pieces based on your project’s aesthetic, dimensions and requirements.

Yes. We can assist with curated selections, product information and visual material to help you present Yura Rugs to your clients.

Our team can work with you from concept to final rug, helping translate your vision into a handcrafted piece while advising on materials, construction, colours, dimensions and feasibility.

If you have a question that isn’t answered here, our team would be happy to assist. Contact us with your requirements, project details or inspiration, and we’ll help you find the right Yura Rug for your space.

Made by hand. Made to last. Made to be yours.